Privacy Policy for Moremonee Online Banking

1. Introduction

Welcome to Moremonee Online Banking ("we", "our", "us"). We value your privacy and are committed to protecting your personal and sensitive information. This Privacy Policy outlines how we access, collect, use, and share your data when you use our app. By using Moremonee Online Banking, you agree to the practices described in this policy.

2. Developer Information

Developer Name: Moremonee Online Banking

Contact Email: support@moremoneegroup.com

For any inquiries or concerns regarding this Privacy Policy, you can contact us through the above email.

3. Data We Access, Collect, Use, and Share

Types of Data Collected

• Personal Data: Includes your name, email address, phone number, and other identifiable information.
• Device Information: Device type, operating system, IP address, and unique device identifiers.
• Usage Data: Information about how you use our app, including log files, user activity, and preferences.
• Location Data: Geolocation information to provide location-based services (with your consent).
• Image Data: Photographs and images uploaded by users, which may include profile pictures, identification documents, or other images necessary for app functionality.

Purpose of Data Collection

• Account Management: To create, manage, and maintain your user account.
• Transaction Processing: To process and manage your financial transactions.
• Customer Support: To provide customer support and respond to your inquiries.
• App Improvement: To improve app functionality, user experience, and perform analytics.
• Marketing and Communication: To send you promotional materials, updates, and relevant information (with your consent).
• Identity Verification: To verify your identity through images of identification documents or profile pictures.

Data Sharing

We do not sell your personal or sensitive data. However, we may share your data with:

• Service Providers: Third-party vendors who assist us in providing services, such as payment processors, cloud storage providers, and customer support services.
• Legal Obligations: When required by law or to comply with legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.

4. Secure Data Handling Procedures

We implement industry-standard security measures to protect your personal and sensitive data from unauthorized access, disclosure, alteration, or destruction. This includes:

• Encryption: Data encryption in transit and at rest.
• Access Controls: Restricted access to personal data based on roles and responsibilities.
• Regular Audits: Periodic security audits and vulnerability assessments.
• User Authentication: Multi-factor authentication to verify user identity.

5. Data Retention and Deletion Policy

We retain your personal and sensitive data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

• Retention Period: Personal and financial data is retained for the duration of your account's active status and for a minimum of 1 year after account closure.
• Data Deletion: You may request the deletion of your data by contacting us at support@moremoneegroup.com. Upon verification of your request, we will delete your data within 30 days, unless retention is required by law.

6. Image Data Collection and Usage

• Collection of Image Data: We collect image data when you upload photos or identification documents to our app. This may include profile pictures, photos for identity verification, and other images necessary for app functionality.
• Usage of Image Data: Image data is used for verifying your identity, personalizing your profile, and ensuring the security of your account. We may also use image data to enhance app features and improve user experience.
• Sharing of Image Data: Image data is shared with service providers who assist with identity verification and secure storage of images. We do not sell or share image data with third parties for marketing purposes.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app and, where appropriate, notified to you via email. We encourage you to review this policy periodically to stay informed about our data practices.

8. Acceptance of This Policy

By using Moremonee Online Banking, you signify your acceptance of this Privacy Policy. If you do not agree with the terms, please do not use our app.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@moremoneegroup.com.

Last updated: May 30, 2024